Your information deserves our care.

Information you choose to share

Forms collect your name, email address, phone number if provided, the subject of your request and your message. Chat collects your name, email address, consent and conversation messages. Newsletter registration collects your email address and consent. This information is recorded so the team can handle requests and manage subscriptions.

Access and use

Requests are accessible through the protected administration area. They are used to respond to your contact, volunteering, partnership or support proposal. Please do not include sensitive information in free-text fields.

Requests to correct or delete information

You can request access to, correction or deletion of information you have submitted, as well as removal from the mailing list. Use the contact form with the subject “Personal data” and the email address used for your original request.

Cookies needed for the site to work

The site uses a session cookie to remember the language, protect forms, retrieve your chat conversation and allow access to the administration area. By default, the welcome message appears each time you return to the home page. If the organisation chooses to show it once per session, the browser temporarily remembers that it has already been displayed. The delivered version includes no advertising, advertising trackers or third-party analytics. Photographs and fonts are hosted with the site.

Links to external services

Links to social media, WhatsApp, webmail, news sources, photograph credits or a donation platform may open an external service. That service’s terms apply when you visit it.